Docunlock Inc. (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.docunlock.com. “Service” refers to the Company’s services accessed via the Site, in which users can submit documents for automated processing and formatting for ready-to-file entries and exportable formats for use with automated broker interface systems. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
INFORMATION WE COLLECT AND RECEIVE We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, which you submit to us through the registration process at the Site. Information collected via Technology To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. Cookie Information We use a variety of cookies and similar technologies in our Site and Services which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computing device. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information: IP address for security and session information persistent logins. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Information you provide us by registering for an account In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy. Children’s Privacy The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us using the contact information provided below.
HOW WE USE AND SHARE INFORMATION
Legal Basis for Processing
We process your personal data based on several legal grounds, depending on the nature of the data and how we use it. We collect and process your data only where: * Consent: You have given clear consent for us to process your personal data for a specific purpose. * Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract. * Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations). * Vital Interests: The processing is necessary to protect someone’s life. * Public Task: The processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law. * Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. For more information on the legal basis on which we process your data, or to inquire about the specific legal ground if it is not clear, please contact us using the contact details provided at the end of this policy.
Personal Information Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
International Data Transfers
We may transfer, store, and process your information in countries other than your own. Our servers are located in [Country], and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries. However, we ensure that any such transfers comply with applicable laws and are protected by appropriate safeguards, such as standard contractual clauses, to ensure that your personal information remains protected to the standards described in this privacy policy. If you have any questions or require more information about the specifics of international transfers, please contact us using the details provided below.
Procedure for Data Breaches
We take the security of your personal data seriously and have implemented robust measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, in the unlikely event of a data breach, we have established a comprehensive procedure to respond promptly and effectively.
Upon discovery of a data breach, we will: * Assess the Impact: Quickly assess the nature and scope of the breach to understand the potential impact on personal data. * Containment and Recovery: Take immediate steps to contain the breach and recover any compromised data to prevent further unauthorized access. * Notify Affected Parties: In compliance with applicable data protection laws, we will notify affected individuals without undue delay if the breach poses a high risk to their rights and freedoms. Notifications will include information about the nature of the breach, the categories of data involved, the likely consequences, and the measures taken to address the breach. * Regulatory Notification: Where required, we will also promptly inform relevant data protection authorities about the breach, detailing the extent of the breach, affected data, and our response actions. * Review and Prevent Future Breaches: Conduct a thorough review of the incident and our response to it, identifying any improvements to our data security practices to prevent future breaches.Your privacy and data security are of utmost importance to us, and we are committed to communicating openly with our users and regulatory authorities in the event of a data breach.
Data Retention Policy
We are committed to retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are based on business needs and legal requirements. We apply the following general principles to the retention of personal data: * Personal data needed to provide services to you will be retained for the duration of our relationship with you, plus a period afterward to address any inquiries or concerns and to comply with legal requirements. * Data used for marketing and business analytics is kept for a set period from the date of collection, after which it is anonymized or deleted. * Data associated with contracts and business transactions is retained in accordance with legal requirements and to protect our legal rights. * When personal data is no longer needed, we securely delete or destroy it.
Specific retention periods depend on the nature of the information and the reasons for which it is processed. The criteria we use to determine the retention periods include: * How long the personal data is needed to provide our services or operate our business; * Whether the personal data is sensitive; * Any potential risks from unauthorized use or disclosure of the personal data; * Legal or regulatory requirements that require us to retain the data for a certain period of time. If you have any questions about our Data Retention Policy or the specific retention period for your personal data, please contact us using the details provided below.
Third-party Service Providers
We engage various third-party service providers to perform functions and provide services to us, including hosting and maintenance, error monitoring, customer support, marketing, and database storage and management. We may share your personal data with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the personal data they process on our behalf and not to use it for any other purpose.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
We recognize and uphold your rights concerning your personal data. You have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data, as well as the right to data portability. To exercise any of these rights, please contact us using the contact information provided below. We commit to responding to your requests within a reasonable timeframe and in accordance with applicable laws.You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us in the support section of the Site or by emailing support@docunlock.com. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the support page of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to legal@docunlock.com.To ensure the protection of your personal data and to address any concerns or questions you may have regarding our privacy practices, we have appointed a Data Protection Officer (DPO). If you have any inquiries about how your personal data is handled, wish to exercise any of your rights, or have privacy concerns, please do not hesitate to contact our Data Protection Officer. Our Data Protection Officer is committed to assisting with all data protection matters and ensuring your rights are respected in accordance with applicable data protection laws. You can reach our Data Protection Officer by sending an email to dpo@docunlock.com.
